Not able to send emails with individual attachment size > 3 mb with Microsoft Outlook account connected for Outgoing.
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Identified - We've identified an issue where our system is unable to send attachment size > 3 mb with Microsoft Outlook account connected for Outgoing as Microsoft API is giving error.
We're working towards a solution to this.
In the meanwhile as a workaround for customers who have connected Outlook accounts with Helpwise. We would recommend to restrict attachment sizes to less than 3MB as a workaround.
Apr 17, 2025 - 18:48 UTC
We're working towards a solution to this.
In the meanwhile as a workaround for customers who have connected Outlook accounts with Helpwise. We would recommend to restrict attachment sizes to less than 3MB as a workaround.
Apr 17, 2025 - 18:48 UTC
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