All Systems Operational

About This Site

This is Helpwise's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Helpwise, don't hesitate to get in touch with us at help@helpwise.io, or our chat support and we'll get back to you as soon as we can.

Helpwise Web App ? Operational
90 days ago
100.0 % uptime
Today
Incoming Email Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Outgoing Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
Gmail Sync ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Outlook Sync ? Operational
90 days ago
100.0 % uptime
Today
Automation & Workflows ? Operational
90 days ago
100.0 % uptime
Today
Developer APIs & Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Helpwise Chat ? Operational
90 days ago
100.0 % uptime
Today
HelpCenter ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Resolved - Our team have released the fix to address the issue.

For the fix to be applied please clear the cache from your Browser.

You can follow the following articles:
- Chrome - https://support.google.com/accounts/answer/32050
- Safari - https://www.macrumors.com/how-to/clear-safari-cache/
- Firefox - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

As a workaround, you can also use Helpwise in the incognito window
- Chrome & Safari - ctrl+shift+n or cmd+shift+n
- Firefox - ctrl+shift+p or cmd+shift+p

Aug 2, 15:41 UTC
Aug 1, 2022

No incidents reported.