Delay in incoming email forwarding

Incident Report for Helpwise

Resolved

This incident has been resolved.

Posted Nov 29, 2023 - 11:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2023 - 11:07 UTC

Investigating

It looks our system's receiving emails with a huge delay from our email provider

Posted Nov 29, 2023 - 09:53 UTC

This incident affected: Email Services (Incoming Email Forwarding).