Elevated Errors due to a recent AWS incident

Incident Report for Helpwise

Resolved

Our team's not seeing any impact on Helpwise now from this AWS incident.

Posted Jul 28, 2022 - 18:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 28, 2022 - 17:52 UTC

Monitoring

Our team's monitoring issues with the recent AWS incident. They're taking actions to reduce the impact on Helpwise's service.

AWS status page - https://health.aws.amazon.com/health/status

Posted Jul 28, 2022 - 17:37 UTC