Database Maintainance
Scheduled Maintenance Report for Helpwise
The scheduled maintenance has been completed.
Posted Nov 19, 2023 - 07:57 UTC
Verification is currently underway for the maintenance items.
Posted Nov 19, 2023 - 07:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2023 - 05:30 UTC
Helpwise will be upgrading its databases during this time.

We anticipate no downtime during this maintainance.

In some rare cases users might face difficulties accessing Helpwise during this time, messages during this time might be dropped or delayed. We regret any inconvenience due to this.
Posted Nov 01, 2023 - 16:33 UTC
This scheduled maintenance affected: Email Services (Incoming Email Forwarding, Outgoing Email Delivery, Gmail Sync, Microsoft Outlook Sync), Platform (Helpwise Web App, SMS Inbox, Helpwise Inbox, Automation & Workflows, Search), Developer APIs & Webhooks (Developer APIs), SMS & Voice Integrations (Twilio Calling Integration), and HelpCenter, Helpwise Chat.