Desktop notifications not being triggered
Incident Report for Helpwise
Resolved
This incident has been resolved.
Posted Oct 28, 2024 - 16:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2024 - 16:29 UTC
Investigating
We are currently investigating this issue. As of now, desktop notifications and ding sounds on new emails are not getting triggered. Mobile and email notifications are not impacted.
Posted Oct 28, 2024 - 16:13 UTC
This incident affected: Platform (Notifications).