Inbox loading slow for some customers

Incident Report for Helpwise

Resolved

This incident has been resolved.
Posted Oct 19, 2023 - 05:33 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 19, 2023 - 05:33 UTC

Monitoring

Our fix has been implemented and we're monitoring the results
Posted Oct 19, 2023 - 01:45 UTC

Investigating

We're currently investigating an issue where Inbox is loading slowly for some customers.
Posted Oct 18, 2023 - 22:30 UTC
This incident affected: Platform (Helpwise Inbox).
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