Inbox loading slow for some customers

Incident Report for Helpwise

Resolved

This incident has been resolved.

Posted Oct 19, 2023 - 05:33 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 19, 2023 - 05:33 UTC

Monitoring

Our fix has been implemented and we're monitoring the results

Posted Oct 19, 2023 - 01:45 UTC

Investigating

We're currently investigating an issue where Inbox is loading slowly for some customers.

Posted Oct 18, 2023 - 22:30 UTC

This incident affected: Platform (Helpwise Inbox).